Synergon Solutions Signature Service

Synergon Solutions Signature Service

The level of service we provide is unmatched in the industry. No one can provide our level of customer commitment or deliver the level of service we do. We provide an immediate response to your service needs regardless of the issue. We will never use answering services, voice mail, or any other mechanisms  to delay your response.

Voice Logging Recorder 24 Hour Help DeskToll free 24 hour helpdesk staffed with factory trained engineers ready to assist you. Call handling and routing is optimized to maintain an average speed of answer of 15 seconds or less.

Voice Logging Recorder 24 System MaintenanceSynergy is a 24 hour system monitoring tool that monitors every component of the Vault Logging Recorder and notifies our 24 Hour support team (in real time) of any potential issues with the system.

Voice Logging Recorder 24 Hour Onsite Service24 hour on-site service is available anywhere within the United States with a response time of 2-4 hours guaranteed! We have more than 6,300 field service technicians available to dispatch nationwide.

Voice Logging Recorder Installation Engineers

Factory trained installation engineers: each of our installation engineers have been factory trained and are capable of installing the Vault Logging Recorder in your infrastructure.

Voice Logging Recorder Training ServiceUnbeatable training: training is a very important part of the deployment process. A factory trained engineer will provide end user and administrator training for every installation.

Voice Logging Recorder Maintenance OptionsSeven (7) extended maintenance options are available for your Vault Logging Recorder system. We believe in giving you the opportunity to choose which coverage suits your needs.

Ultimate Customer Satisfaction Guaranteed

Ultimate Customer Satisfaction Guaranteed! Synergon Solutions is an industry leader in customer service and technical support. Our entire logging recorder product line was developed with this in mind.

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