WE DON”T JUST REPORT A PROBLEM WE FIX IT
Every Vault Logging Recorder is equipped with Synergy System Monitoring. Synergy monitors every component of the Vault Logging Recorder and notifies our 24 Hour support team (in real time) of any potential issues with the system. Our 24 Hour support team will respond immediately to Synergy events received. We believe in identifying and resolving potential issues before they become real issues with the objective of 99.9999% uptime. Synergy System Monitoring is a standard feature and we will never charge you for it.